Personal Data Protection Law
Specialist Dietitian Rivan Arslan takes the highest possible security measures to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.
Our purpose; 10 of the Law on the Protection of Personal Data numbered 6698. in accordance with the article and to your satisfaction, to inform you in the most transparent way about the ways in which your personal data are collected, the purposes of processing, the persons shared, the legal reasons and your rights.
1-a) Data Controller
In accordance with the Personal Data Protection Law No. 6698 (Law No. 6698), your personal data is collected and processed by Specialist Dietitian Rivan Arslan (“COMPANY”) as the data controller within the scope described below.
1-b) For Which Purpose the Personal Data will be Processed
By the COMPANY, its customers, employees, potential customers, employee candidates, representatives and employees of official institutions, business partners and suppliers;
Personal data and personal data of special nature in the categories of identity information, contact information, customer information, customer transaction information, health information, performance information, transaction security information, legal transaction and compliance information, and marketing sales information (Both together will be referred to as “Personal Data”.) are being collected.
Your personal data collected;
Provision of health services within the scope of the COMPANY’s field of activity,
To be able to provide health products and services in the field of activity of the COMPANY to you, to fulfill our obligations to you, to arrange registration and documents, to comply with information storage, reporting, informing, tax and other obligations stipulated by local and international legal regulations,
To offer you special advertising, campaigns, advantages and benefits for sales and marketing activities that will be carried out to improve the quality of services and products,
Information processing requirements, systemic structure, the necessity of the information processing support services received, to communicate with you in order to transfer the necessary information about these services and products,
To carry out traffic measurement, statistical analysis, segmentation/profiling and CRM studies to be carried out for sales and marketing activities,
Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, receiving your problem-error notifications, providing you with information about products and services, complaints and requests,
To contact your party, to receive your appointment requests, to perform your pay transactions, 3. providing logistics cooperation with people and ensuring product delivery, identifying products and services that may be of interest to you and making recommendations to you accordingly, sending promotions and gifts, analyzing your online behavior and showing you special ads, measuring and improving the quality of the service we provide to you, profiling and scoring according to the segments determined by us and managing our customer portfolio,
New product studies and/or developments, to be used in all kinds of products and services that will be offered to you in accordance with the law regulating the works written in the COMPANY’s articles of association, which are the subject of your disclosure of your personal data to the COMPANY, and the relevant legislation,
To comply with the information storage, reporting, information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject in relation to the use of these services,
In line with the purpose of determining and implementing the COMPANY’s commercial and business strategies; finance operations, communication, Sunday research and social responsibility activities carried out by the COMPANY, purchasing operations (request, offer, evaluation, order, budgeting, contract), internal system and application management operations, managing legal operations
To examine, evaluate and respond to requests from official authorities or from you,
it is processed for their purposes.
1.c) To Whom and for What Purpose the Processed Personal Data May be Transferred
Your personal data collected; 1 listed above. b) limited to the realization of the processing purposes specified in section b and valid for all;
To the COMPANY’s business partners, shareholders, affiliates,
Ministry of Health, Provincial Directorate of Health, Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering of Proceeds of Crime, Law on Prevention of Laundering of Money, Turkish Commercial Code, Code of Obligations and other legislation to persons or organizations permitted by the provisions of,
State institutions and organizations authorized by law, administrative authorities and legal authorities,
To institutions and organizations for diagnosis and treatment that provide medical analysis laboratories and similar services,
Product /service comparison, analysis, evaluation, advertising and the realization of the above-mentioned purposes are transferred to the natural or legal persons we cooperate with, the program partner institutions and organizations, the institutions with which we have agreed to send the messages we send to our customers, the cargo companies that deliver the orders to you.
1.d) The Method and Legal Reason of Collecting Personal Data
Your Personal Data, both by fully or partially automated means and by methods that are part of the data recording system but not automatic;
Directly by you or by persons authorized to act on your behalf; during your applications to our health institution, through our websites and mobile application, through our call center, social media accounts, COMPANY headquarters personnel, real and/ or legal entities that are processed in accordance with any legislation or contract with the institutions we receive support services, and directly in oral, written or electronic media with automated systems;
5 Of the Law. and 6. what is specified in the article;
It is clearly stipulated in the laws,
It is mandatory for our company to be able to fulfill the legal obligation,
It is directly related to the establishment or execution of the contract and it is necessary to process,
Provided that the processing is mandatory for the legitimate interest of our Company, provided that it does not harm your fundamental rights and freedoms,
It has been made public by you,
The processing is mandatory for the establishment, use or protection of a right,
Having your explicit consent
He collects it based on legal reasons in the form of.
1.e) 11 of the Law No. 6698 of the Personal Data Owner. The Rights Listed in the Article
As personal data owners, if you submit your requests for your rights by the methods set out below, the COMPANY will finalize the request as soon as possible and no later than thirty days, depending on the nature of the request. There will be no charge for the answer to be given up to ten pages. A transaction fee of 1 Turkish Lira will be charged for each page over ten pages. If the answer to the application is given in a recording medium such as CD, flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.
In this context, the personal data owners;
To learn whether personal data is processed or not,
If personal data has been processed, requesting information about it,
To learn the purpose of the processing of personal data and whether they are used in accordance with their purpose,
To know the third parties to whom personal data are transferred at home or abroad,
To request correction of personal data in case of incomplete or incorrect processing of personal data and to request notification of the transaction made in this context to the third parties to whom the personal data are transferred,
Although it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, to request the deletion or destruction of personal data if the reasons requiring its processing disappear, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,
Objecting to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
It has the right to request compensation of the damage if it suffers damage due to the unlawful processing of personal data.
Your request regarding the exercise of your rights mentioned above is subject to Article 13 of the Law No. 6698. article 1. in accordance with the paragraph and the Communiqué No. 30356 dated 10.03.2018 on the Procedures and Principles of Application to the Data Controller, you can forward it in Turkish and in writing or by using a registered electronic mail (PEP) address, a secure electronic signature, a mobile signature or an electronic mail address previously notified to the COMPANY and registered in our system. Information will be provided only about the applicant in the applications, and it will not be possible to obtain information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding.
In Your Application;
a) Your name, surname and, if the application is in writing, your signature,
b) T for citizens of the Republic of Turkey.C. your ID number, your nationality if you are a foreigner, your passport number, or your ID number if any,
c) The place of residence or place of business based on the notification of your address,
d) Your e-mail address, phone and fax number based on the notification, if any,
e) Your subject of request,
it is mandatory to be present, and information and documents related to the subject, if any, must also be added to the application.
Your applications that you want to make in writing, by adding the necessary documents, as the data controller of our company Ataköy 7-8-9-10. You can give it to the address of Küçük mahallesi e -5 yanyol street nivo ataköy a block apartment 118 Bakırköy / istanbul. You can make the applications you want to make by e-mail to the e-mail address.
You can make the applications you want to make via KEP to our KEP address